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Receptionist (Hotel)
About this role
A full-time Receptionist at a four-star hotel in Ikoyi, Lagos, handling guest check-ins and check-outs, reservations, and guest services.
What you would do
- Welcome and register guests at check-in
- Process check-out and final bills
- Manage reservations and room inventory
- Answer inquiries about facilities and local attractions
- Coordinate with housekeeping, maintenance and management
- Handle guest complaints and safety/security procedures
What they are asking for
- Experience in hotel front desk or reception preferred
- Ability to manage bookings and guest communications
- Good communication and interpersonal skills
- Knowledge of hotel operations and safety protocols
- Basic numerical and billing accuracy
- Prior experience with concierge or guest services is a plus
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