Receptionist / Administrative Assistant

About this role

A reception and administrative support role for SAF, a women‑centred foundation in Lagos. It involves being the first point of contact and providing day‑to‑day office administrations to keep the organisation professional and efficient.

What you would do

• Greet visitors and determine the purpose of their visit
• Answer phone, WhatsApp, and general enquiries and direct them to the appropriate team member
• Maintain electronic and paper records and assist with correspondence and forms
• Manage appointments, visitor and enquiry records, and programme registrations
• Support preparation of attendance sheets, feedback forms and programme documentation
• Assist with printing, photocopying, scanning, filing and monitoring office supplies

What they are asking for

• Minimum OND/NCE or equivalent qualification (HND/Bachelor's degree advantageous)
• Previous receptionist, customer service or administrative experience desirable
• Good spoken and written English
• Strong interpersonal and customer service skills
• Basic computer skills (Word, email, internet) and ability to use WhatsApp professionally
• Organisational, record-keeping and confidentiality skills

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