Receptionist & Account Assistant

About this role

252 Lighthouse Children's Centre in Lokogoma, Abuja is hiring a Receptionist and Account Assistant. The role involves front-desk duties, handling inquiries from parents and visitors, managing bookings and daily schedules, and assisting with basic bookkeeping and record-keeping. The position supports daily operations and customer service in a children-focused environment that includes activities and programmes for kids. The centre values friendly, organised, trustworthy individuals who can work with the Centre Manager to ensure smooth operations. The proposed start date is 1 December 2026.

What you would do

• Welcome children, parents and visitors in a professional manner.
• Answer calls and respond to enquiries via phone, WhatsApp and other channels.
• Manage appointments, salon bookings, activity registrations and the centre's daily schedule.
• Record customer payments, issue receipts and maintain daily sales and expense records.
• Assist with basic bookkeeping, cash reconciliation and simple financial reports.
• Maintain customer records, attendance registers and booking schedules.
• Support inventory monitoring and recording of supplies received or issued.
• Assist with administrative duties, filing and general office organisation.
• Ensure safeguarding procedures are followed when receiving and releasing children.
• Collaborate with the Centre Manager to ensure smooth daily operations and customer service.

What they are asking for

• Minimum of OND or HND in Accounting, Business Administration, Finance, Office Administration or related field.
• Previous experience in reception, customer service, administration or bookkeeping is an advantage.
• Basic knowledge of accounting, cash handling, record-keeping and financial reconciliation.
• Proficiency in Microsoft Excel, Word and digital record-keeping tools.
• Excellent communication, organisation and interpersonal skills.
• Honesty, attention to detail, confidentiality and a customer-focused attitude.
• Ability to interact with children and parents in a friendly, professional manner.
• Commitment to child safeguarding and professional boundaries with children and families.
• Punctual, dependable and a team player.
• Willingness to follow centre policies, hygiene standards and safety procedures and undergo relevant checks and training.

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