About this role
A full-time Receptionist role based in Jabi, Abuja, for Class Suites Hotels & Apartments, a hotel and apartment group with locations including Lagos, Abuja and Ibadan. The job focuses on guest service duties within the hotel, handling reservations, payments and guest requests. The employer operates a hotel and apartment business close to the airport. Applicants should have experience or ability to manage front desk tasks and guest interactions.
What you would do
- Answer incoming telephone calls from prospective and existing guests
- Assist guests with hotel reservations
- Assign rooms and suites to guests
- Process credit card transactions for lodging, room service and other hotel costs
- Transfer phone calls to guest rooms
- Provide wake-up calls to guests
- Assist with guest requests and complaints
- Maintain accurate records of guest charges (room service, pay-per-view, spa services, etc.)
Listing details are summarised from the source. Always confirm the role and the employer on the original posting before applying, and never pay to apply for a job.