About this role
A receptionist is needed for Bergstein Hospital in Ikorodu, Lagos. The role involves front desk duties for patients and visitors, including registration, appointment scheduling, handling calls, providing information, and maintaining records. The position requires a professional, customer-focused individual with good communication and organisational skills to support smooth hospital operations. The employer offers a competitive salary and opportunities for development within a supportive hospital environment. The closing date for applications is 16 November 2026.
What you would do
- Welcome and attend to patients and visitors in a courteous and professional manner
- Register patients and assist with appointment scheduling
- Answer, screen, and direct incoming phone calls and enquiries
- Provide accurate information about the hospital’s services and procedures
- Maintain patient records and ensure confidentiality
- Coordinate patient flow and communicate effectively with clinical departments
- Receive and distribute correspondence, deliveries, and other documents
- Ensure the reception area remains clean, organised, and welcoming
- Handle patient enquiries and escalate complaints when necessary
- Perform other administrative and front desk duties as assigned
What they are asking for
- Minimum of an OND, HND, or Bachelor’s degree in any relevant field
- At least 1 year of experience in a receptionist, front desk, or customer service role, preferably in healthcare
- Excellent verbal and written communication skills
- Strong interpersonal and customer service skills
- Good organisational and multitasking abilities
- Proficiency in Microsoft Office applications and basic computer operations
- Experience using hospital management software is an added advantage
- Professional appearance and positive attitude
- Ability to work well under pressure
Listing details are summarised from the source. Always confirm the role and the employer on the original posting before applying, and never pay to apply for a job.