About this role
A Receptionist role for Khadasha Innovations Africa in Lagos, serving as the first point of contact for guests. The job involves welcoming guests, managing bookings, and ensuring smooth check-in and check-out across 24-hour shifts.
What you would do
- Check guests in and out quickly and politely.
- Answer phone calls, respond to emails, and manage room reservations at all hours.
- Receive payments and provide correct change and receipts.
- Answer questions about the hotel, local area, and services.
- Keep the reception area clean and tidy.
- Pass on guest complaints or special requests to the appropriate department.
What they are asking for
- SSCE / GCE / NECO with 1-4 years of experience.
- Friendly, welcoming and helpful attitude.
- Clear spoken and written communication skills.
- Basic computer skills for bookings and emails.
- Physical and mental stamina for 24-hour shifts.
- Honest, organised and good time management.
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