About this role
Blissview Hotel & Suites in Osogbo, Osun is seeking a Receptionist to be the first point of contact for guests. The role covers front desk duties such as check-in and check-out, handling reservations and enquiries, processing payments, and coordinating with other departments to maintain service standards.
What you would do
- Welcome guests on arrival and provide front desk service.
- Process guest check-in and check-out procedures accurately and efficiently.
- Handle room reservations, amendments, cancellations, and enquiries.
- Manage payments, deposits, invoices, and receipts.
- Operate front-office systems including the hotel PMS.
- Coordinate with Housekeeping and Maintenance to address room status and guest requests.
What they are asking for
- Excellent customer service skills.
- Good verbal and written communication.
- Basic computer literacy with knowledge of Word and Excel; ability to learn PMS.
- Strong numerical and cash-handling skills.
- Ability to multitask in a busy hotel environment.
- Professional appearance and positive attitude.
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