About this role
Receptionist role at a professional laundry and dry-cleaning company in Lagos, with branches in Ikeja, Ikoyi and Omole Phase 1. It is a full-time position for a smart, organised, customer-friendly individual who will welcome customers, handle inquiries and manage front desk activities to ensure excellent customer service, coordinating with operations for timely service delivery.
What you would do
- Welcome and attend to customers professionally
- Receive and record laundry items accurately
- Answer phone calls and respond to customer inquiries
- Handle customer complaints politely and efficiently
- Maintain proper records of orders and payments
- Coordinate with operations staff for timely service delivery
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