Provider Manager (Port Harcourt)

About this role

A Provider Manager is sought to oversee Oceanic Health Management Limited's network of healthcare providers in the Rivers region. The role involves maintaining relationships with hospitals, clinics and other providers, monitoring performance and quality, and supporting onboarding and credentialing processes. The position requires engaging with medical operations, claims and customer service teams to ensure service standards and contractual obligations are met. The employer aims to improve provider performance and member experience through regular reporting and collaboration. A medical qualification plus relevant experience in healthcare or HMO/provider management is preferred, with travel within the region as needed.

What you would do

• Manage relationships with healthcare providers in the assigned territory.
• Monitor provider performance and service quality.
• Conduct provider visits and support engagement activities.
• Address provider concerns and coordinate resolutions.
• Support onboarding, credentialing, and documentation processes for providers.
• Monitor compliance with service standards and contracts.
• Collaborate with medical operations, claims and customer service teams.
• Identify opportunities to improve provider performance and member experience.
• Prepare reports on provider activities, issues and performance.

What they are asking for

• MBBS or B.NSc. or Registered Nurse qualification.
• Around 2 years of relevant experience in healthcare, HMO operations or provider management is advantageous.
• Strong knowledge of healthcare service delivery.
• Excellent communication and relationship-management skills.
• Good negotiation and conflict-resolution abilities.
• Strong analytical and reporting skills.
• Willingness and ability to travel within the assigned territory.

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