Product Lead, Vendor Ops (Hybrid)

About this role

Chowdeck is seeking a Product Lead for Vendor Ops in Lagos with a hybrid work arrangement. The role is responsible for owning vendor-facing products and workflows that vendors use to run their businesses on Chowdeck, including onboarding, management, ads, wallets, payouts, lending, and related risk and compliance controls. The position sits at the intersection of product, operations and revenue, requiring understanding of ground workflows to reduce manual steps while balancing growth with vendor trust and order reliability. The role reports to the Product Executive and leads a cross-functional team, coordinating with internal and external partners. Success means more efficient vendor workflows, dependable Vendor Business App and Dashboard, growing Ads revenue without compromising value or trust, and reliable wallet and payout experiences.

What you would do

• Own the vendor-facing product experience including the Vendor Business App and Dashboard.
• Manage vendor onboarding, store management, catalogue workflows and self-service capabilities.
• Define ads product strategy, value for advertisers and sustainable monetisation.
• Oversee vendor wallets, payouts, lending and associated financial controls.
• Improve products to reduce friction across vendor, rider, agent and live-order operations.
• Prepare vendors and operations for new cities and countries.
• Set the product strategy and maintain a single prioritised roadmap for vendor and operational needs.
• Engage with vendors and operations teams to identify gaps causing manual work or lost revenue.
• Grow Ads in partnership with relevant teams while protecting value and customer experience.
• Lead discovery, scoping, delivery and post-launch improvements with cross-functional partners.

What they are asking for

• At least 6 years of product management experience, including ownership of B2B, marketplace, fintech or operational products.
• Experience leading products used by businesses or internal operations teams.
• Strong prioritisation skills with ability to balance revenue, reliability, risk and user experience.
• Experience working across commercial, operational, financial and technical areas.
• Ability to convert scattered requests into reusable product capabilities rather than one-off fixes.
• Clear communication, strong ownership and sound judgement under pressure.

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