Product Lead, Vendor Ops

About this role

Chowdeck is seeking a Product Lead for Vendor Ops in Lagos. The role focuses on owning the vendor-facing products and workflows that vendors rely on, including onboarding, management, business tools, order operations, ads, wallets and related financial controls. It sits at the intersection of product, operations and revenue, requiring understanding of ground work processes and balancing growth with vendor trust and order reliability. The person will lead a cross-functional team, work with internal and external partners, and report to the Product Executive. Responsibilities span managing the Vendor Business App and Dashboard, vendor onboarding and store management, ads strategy, wallet and lending experiences, and improving cross-functional operational efficiency, with readiness for new cities and countries.

What you would do

• Own the vendor-facing product experience including the Vendor Business App and Dashboard.
• Oversee vendor onboarding, store management, catalogue workflows and self-service capabilities.
• Develop and own ads product strategy, advertiser value and monetisation.
• Manage vendor wallets, payouts, lending and related financial controls.
• Improve product to reduce friction across vendor, rider, agent and live-order operations.
• Ensure operational readiness for new cities and countries.
• Set product strategy and maintain a unified roadmap across vendor and operational needs.
• Engage with vendors and operations teams to identify gaps causing manual work or revenue loss.
• Grow Ads in partnership with relevant teams while protecting user experience and advertiser value.
• Lead discovery, scoping, delivery and post-launch improvements with cross-functional partners.

What they are asking for

• At least 6 years of product management experience, including ownership of B2B, marketplace, fintech or operational products.
• Experience leading products used by businesses or internal operations teams.
• Strong prioritisation skills balancing revenue, reliability, risk and user experience.
• Ability to work across commercial, operational, financial and technical areas.
• Ability to turn scattered requests into reusable product capabilities.
• Clear communication, strong ownership and sound judgement under pressure.

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