Product Lead, Trust and Compliance (Hybrid)

About this role

Chowdeck is seeking a Product Lead for Trust and Compliance to own and coordinate product work around KYC, fraud detection, investigation and containment across customers, vendors, riders, agents, wallets, payments and payouts. The role reports to the Product Executive and requires close collaboration with engineering, data teams and external partners to translate policy, regulatory and risk requirements into usable product experiences. The role focuses on building a unified product strategy to improve visibility, enable swift action, and close recurring loopholes without adding undue friction for legitimate users. Location is Ikoyi, Lagos, with hybrid work arrangements.

What you would do

• Own KYC product journeys and verification coverage for customers, vendors, riders and agents.
• Lead trust and compliance readiness for new products and markets.
• Manage fraud visibility through case records, monitoring signals, alerts and investigation access.
• Develop containment capabilities such as account freezes, payout holds, blocked payment details and reward reversals.
• Define product processes for fraud severity, response, evidence preservation and case close-out.
• Maintain a recurring-loophole register and coordinate product fixes across teams.
• Turn known fraud patterns into monitors, alerts and automated controls with engineering and data partners.
• Convert policy and regulatory requirements into practical product experiences.
• Ensure investigators have required evidence and protected access to sensitive information.
• Set the product strategy and roadmap for KYC, fraud visibility and containment.

What they are asking for

• At least 6 years of product management experience, including fintech, payments, identity, fraud, risk or compliance.
• Strong written communication and documentation habits.
• Experience collaborating with engineering and data teams on monitoring and automation.
• Comfort handling sensitive data, investigations and cross-functional stakeholders.
• Track record of turning risk or policy requirements into product capabilities and processes.
• Good judgement balancing prevention, friction for users, operational workload and financial exposure.

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