Product Lead, Trust and Compliance

About this role

Chowdeck is seeking a Product Lead for Trust and Compliance in Lagos. The role oversees product systems for KYC, fraud detection, investigation and containment affecting customers, vendors, riders, agents, wallets, payments and payouts. The aim is to unify fraud and compliance efforts under a clear strategy that improves visibility, enables quick actions, and reduces recurring loopholes without placing undue friction on legitimate users. You will report to the Product Executive and collaborate with engineering, data teams, legal, regulatory and financial-risk stakeholders, as well as external partners.

What you would do

• Set the product strategy and roadmap for KYC, fraud visibility and containment.
• Translate policy and regulatory requirements into usable product experiences.
• Collaborate with engineering and data teams to turn fraud patterns into monitors, alerts and automated controls.
• Coordinate with internal teams and external partners to improve containment, freezes, recalls and recovery.
• Define metrics for detection, time to detect, time to contain, loss exposure, recovery and impact on legitimate users.
• Ensure investigators have the necessary evidence and access while protecting sensitive information.
• Coordinate root-cause fixes across product areas and escalate risks with clear recommendations.
• Lead readiness for new products and markets from a trust and compliance perspective.

What they are asking for

• At least 6 years of product management experience, including fintech, payments, identity, fraud, risk or compliance.
• Experience turning risk or policy requirements into product capabilities and operating processes.
• Strong judgment balancing prevention, user friction, workload and financial exposure.
• Comfort handling sensitive data, investigations and cross-functional stakeholders.
• Ability to collaborate with engineering and data teams on monitoring and automation.
• Clear written communication and disciplined documentation skills.

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