Product Lead, Consumer (Hybrid)

About this role

Chowdeck is a food technology company operating a delivery platform that connects vendors and consumers, with riders as a key part of its service. The role is for a Product Lead, Consumer, based in Lagos on a hybrid arrangement, reporting to the Product Executive and potentially managing Product Managers in the future. The job focuses on owning the end-to-end consumer ordering experience across Chowdeck’s apps and guiding a cross-functional team to align business goals with customer needs. It involves setting strategy, prioritising a roadmap, and driving delivery from discovery to launch, measurement and iteration. The position emphasises cross-functional collaboration and a strong emphasis on customer outcomes and scalable growth.

What you would do

• Set the product strategy and maintain a prioritised roadmap for the Consumer team.
• Use customer research, product data, support feedback and operational insight to identify the most important problems to solve.
• Collaborate with cross-functional partners to move problems from discovery through launch, measurement and iteration.
• Define outcomes and guardrails for conversion, retention, reliability and customer delight.
• Coordinate dependencies with other functional teams.
• Make explicit trade-offs when new requests compete with committed work.
• Communicate progress, risks, decisions and learnings to leadership and partner teams.
• Own the end-to-end customer ordering experience across consumer products.
• Support readiness for launches in new cities and countries.
• Ensure campaigns and seasonal work do not degrade core experience.

What they are asking for

• At least 6 years of product management experience with ownership of consumer-facing mobile or web products at meaningful scale.
• Experience setting product direction, prioritising across competing needs and leading cross-functional delivery.
• Strong judgement balancing customer experience, business value, operational complexity and technical constraints.
• Ability to use both quantitative and qualitative evidence in decision making.
• Clear written and verbal communication including explaining decisions and trade-offs.
• High level of ownership and willingness to stay close to customers and operational realities.

Listing details are summarised from the source. Always confirm the role and the employer on the original posting before applying, and never pay to apply for a job.