Process Improvement Manager

About this role

A Process Improvement Manager role for experienced professionals skilled in analysing processes, engaging stakeholders and delivering measurable efficiency gains. It targets individuals with operations or improvement backgrounds to drive continuous improvement across functions in Lagos for Value Edge Management Service Limited.

What you would do

• Lead cross-functional improvement projects from identification to implementation and sustainment
• Map current-state processes and analyse performance data
• Define future-state designs and develop implementation plans with benefits realisation
• Establish KPIs, monitor outcomes and report to leadership
• Coach teams on improvement techniques and embed governance for sustained changes
• Plan, manage and prioritise improvement initiatives with stakeholder engagement and governance

What they are asking for

• Bachelor's degree in computer science, operations management or related field, or equivalent experience
• At least five years' experience in process improvement, operations or quality roles
• Strong analytical skills for process analysis and performance measurement
• Experience leading cross-functional projects and influencing stakeholders
• Ability to develop business cases and quantify benefits
• Excellent written and spoken communication skills for diverse audiences

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