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Process Development Executive
About this role
The role is for a Process Development Executive at Meridian Hospital in Lagos. It targets candidates with a background in business administration, operations management, public health, quality management or related fields, and with several years of experience in process development or quality/operations within healthcare. The employer seeks knowledge of ISO process mapping tools and Lean/Six Sigma, and values professional certifications in quality management, PMP or ISO QMS. Proficiency in MS Office and documentation is required. The position focuses on developing and improving processes within the hospital setting.
What you would do
- Identify and analyse current processes to identify improvement opportunities
- Develop process maps and workflows
- Lead or support process improvement initiatives
- Document standard operating procedures and best practices
- Collaborate with departments to implement changes
- Monitor process performance and report on outcomes
- Support quality assurance activities
- Ensure compliance with relevant quality and regulatory standards
- Facilitate training or briefing sessions on new processes
- Maintain updated process documentation in relevant systems
What they are asking for
- BSc/HND in Business Administration, Operations Management, Public Health, Quality Management or related field
- 3-5 years of experience in process development, business process improvement, quality assurance or operations in healthcare
- Experience in healthcare/hospital environment is an advantage
- Knowledge of ISO process mapping tools (Flowcharts, Visio) and Lean/Six Sigma principles
- Professional certification in Quality Management, PMP or ISO QMS is an added advantage
- Proficiency in MS Office and documentation
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