Priority Sales & Service Officer

About this role

A Relationship Service Officer at Standard Chartered Bank in Rivers supports Relationship Managers to acquire, retain and deepen client banking relationships, provide financial solutions and maintain regulatory compliance. The role targets individuals with banking experience who can deliver high-quality customer service and understand clients' financial needs across career and life stages.

What you would do

• Support acquisition, retention and deepening of client relationships alongside Acquisition Managers.
• Organise and follow up with leads, record appointments and process customer requests.
• Assist clients in meeting financial needs as they progress through life stages.
• Build long-term relationships and recommend appropriate investment solutions.
• Stay informed on market trends, new products and campaigns.
• Deliver high-quality service to expand client relationships and manage operational risk.

What they are asking for

• Minimum first degree
• At least 2 years of banking experience
• CMFAS Certifications in Capital Markets and Financial Advisory Services
• Customer service experience and cash handling experience
• Excellent verbal and written communication skills
• Bank-related training and compliance awareness

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