Practice & Quality Assurance Coordinator

About this role

The REACH Practice and Quality Assurance Coordinator at EHA Clinics in Tofa, Kano coordinates daily clinic administration, supervises support staff, and assists the REACH Programme Manager to achieve departmental and organisational goals while ensuring compassionate, high-quality patient care.

What you would do

• Develop medical policies and procedures and monitor adherence.
• Assess trends in clients' healthcare needs to inform service development.
• Supervise the clinical team and organise duties.
• Review medical KPIs and OKRs to ensure quality assurance.
• Provide clinical support to staff and deliver patient care in person and remotely.
• Resolve complaints in a timely and diplomatic manner.

What they are asking for

• MBBS, MBChB, MD, or DO degree from a recognised university.
• Completion of compulsory medical internship.
• Minimum of two years post-NYSC experience.
• Current MDCN registration and licence to practise.
• Up-to-date BLS and ACLS certificates.
• Compliance with the guidelines of the Medical and Dental Association of Nigeria.

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