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People and Systems Manager
About this role
A full-time, hybrid role in Lagos for a People and Systems Manager who will build and manage the company’s systems, processes, and HR functions, focusing on system integration and process automation using a platform like Zoho. The role suits someone experienced in operations, administration, HR, and process improvement within fast-moving consumer-facing environments.
What you would do
- Coordinate day-to-day business operations and translate priorities into actions with owners and deadlines
- Develop and improve SOPs, workflows, approvals, and operational controls
- Maintain dashboards and trackers to monitor operations
- Identify bottlenecks and recurring issues and address them before they escalate
- Coordinate cross-functional activities across Sales, Product/Production, Finance, Retail and other functions
- Own the implementation and continuous improvement of the integrated business-management platform and translate business needs into digital workflows
What they are asking for
- Bachelor's degree in Business Administration, Operations, HR, Management, Information Systems or related field
- 3-4 years of experience in operations, administration, HR/people management, or process improvement
- Hands-on experience with Zoho or similar platforms; familiarity with ERP/CRM systems
- Experience mapping processes, configuring workflows, and using automation for better execution
- Experience in HR administration, performance management, training coordination and employee lifecycle processes
- Strong project-management, analytical, and communication skills
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