Patient Navigator

About this role

Health Invest Africa is hiring a full-time Patient Navigator for the Cancer Centre in Katsina. The role involves guiding patients through the cancer care journey from screening and diagnosis to treatment and post-treatment support, with a focus on those referred for radiotherapy. The navigator works with oncologists and the clinical team to coordinate care, remove barriers to access, and ensure follow-up and adherence to treatment plans. Responsibilities include documenting interactions, reporting activities, guiding patients around the hospital, and connecting them to support services. Applicants should have healthcare administration or related qualifications and experience in patient care coordination, with strong communication and organisational skills.

What you would do

• Record patient interactions and maintain the patient database
• Submit weekly reports on navigation activities and follow-up outcomes
• Identify and remove barriers to care and connect patients to resources
• Refer patients to psychological, palliative and other support services
• Support radiotherapy patients through the treatment process and ensure attendance
• Follow up with clinical team to address missed appointments and lost-to-follow-up cases
• Coordinate and guide new patients during first clinic visits across the Cancer Centre
• Explain multidisciplinary team roles and what patients can expect at appointments
• Advise and educate patients and caregivers within the role scope
• Advocate for patients within a multidisciplinary team

What they are asking for

• Bachelor's degree in Healthcare Administration or a related field
• Experience in patient care coordination or navigation (oncology experience is an advantage)
• Clear, empathetic communication with patients, families and clinicians
• Strong organisation, time management and attention to detail
• Knowledge of healthcare systems and patient care processes
• Strong problem-solving skills and patient advocacy
• Ability to work well within a multidisciplinary team
• Willingness to relocate to Katsina or be based in Katsina State
• Ability to work with both adult and paediatric patients
• Commitment to patient-first care

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