Outlet Supervisor

About this role

Smart Partners seeks an Outlet Supervisor for its Akwa Ibom outlet. The role involves overseeing daily operations to ensure efficient service, sales performance, inventory accuracy and staff productivity in line with company standards. It is suitable for candidates with 4-5 years' experience in outlet supervision or related environments.

What you would do

• Supervise the day-to-day operations of the outlet.
• Coordinate and monitor staff activities, attendance, grooming, and productivity.
• Resolve operational or customer issues.
• Monitor daily sales, cash handling, transactions, and end-of-day reconciliation.
• Manage inventory and stock levels, and report variances.
• Ensure compliance with SOPs, health, safety, hygiene, and operational standards.

What they are asking for

• HND or BSc in Business Administration, Management, Hospitality, or related discipline.
• 4-5 years' experience in outlet supervision, retail, hospitality, FMCG, food service, or related environment.
• Proven ability to supervise and motivate a team.
• Good understanding of sales, inventory, cash management and customer service.
• Strong organisational, leadership, and problem-solving skills.
• Ability to work shifts, weekends, and public holidays when required.

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