Outbound Team Lead - Jumia (Full Time)

About this role

The Outbound Team Lead at Jumia oversees the pick, pack and dispatch process at the fulfilment centre, ensuring efficient use of packing materials, timely shipping and achievement of outbound KPIs, while leading the outbound team. The role is based in Abuja and requires supervisory experience in warehousing or order management.

What you would do

• Manage packing material usage to match dispatched orders
• Create and develop packaging guidelines for item categories
• Oversee weekly cycle counts for packing materials
• Coordinate same-day delivery with inventory to ensure orders ship
• Plan capacity based on weekly volume and manage packaging materials storage
• Ensure shipping deadlines and priority cut-offs are met and monitor outbound KPIs

What they are asking for

• Bachelor's degree in a related field is preferred
• Experience in warehousing, outbound operations or order management with supervisory experience
• Background in QA management is preferred
• Proficient in Microsoft Office and Google Workspace
• Ability to deploy and prioritise workforce to meet daily and same-day shipping targets
• Strong attention to detail, good communication and team management skills

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