Operations Officer

About this role

A full-time Operations Officer role at Platform Finance Company Limited based in Lagos (Lekki area). The role involves processing and reconciling transactions, maintaining customer files, supporting dispute resolution, handling KYC checks, account opening and onboarding, and generating daily operational reports. It targets individuals seeking to work in a financial services environment with emphasis on accurate transaction processing and documentation. The employer provides financial solutions to individuals, SMEs, and corporate clients and operates as a licensed finance company.

What you would do

• Process approved reversals and adjustments
• Follow up on incomplete customer documentation
• Support dispute resolution by providing transaction records
• Post approved transactions into the CBA
• Perform daily transaction checks and reconciliations
• Maintain customer transaction files
• Verify completeness of customer documentation
• Process investment bookings and liquidations
• Process approved loan bookings and disbursements
• Generate daily operational reports

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