Operations Manager with Business Development Responsibilities

About this role

The role is for an Operations Manager with a focus on business development based in Abuja for Uniccon Group. The job involves managing daily telemedicine platform operations, enforcing SOPs, and coordinating teams across medical, IT, support, and admin functions. It also requires developing and executing growth strategies to acquire users and expand market share in digital health, corporate wellness, and insurance sectors, plus building partnerships and managing key accounts with hospitals, HMOs, clinics and other organisations. The position includes collaborating with marketing and delivering regular operational and revenue performance reports to management. The ideal candidate has 5 to 7 years of experience in operations and business development, with a background in telemedicine or health-tech preferred, and a proven track record in B2B sales and contract negotiation.

What you would do

• Oversee daily digital platform operations
• Enforce standard operating procedures across teams
• Coordinate cross-functional teams including medical, IT, support and administration
• Develop and implement growth strategies to acquire users
• Expand market share in digital health, corporate wellness and insurance sectors
• Build relationships and secure commercial contracts with hospitals, HMOs, clinics, and corporate employers
• Manage key accounts and ensure client retention and upselling
• Collaborate with marketing to design customer acquisition campaigns
• Prepare and deliver operational and revenue performance reports to executives
• Support budgeting and financial oversight as needed

What they are asking for

• Bachelor's degree in Business Administration, Healthcare Management, Marketing or related field
• Postgraduate degree or relevant certifications preferred
• 5 to 7 years of experience in operations and business development
• Experience in telemedicine, health-tech, digital health, HMOs, or hospital administration preferred
• Proven B2B sales experience, contract negotiation, and proposal development
• Strong operational planning and multidisciplinary team management
• Excellent communication and analytical problem-solving skills
• Commercial acumen and ability to manage client relationships
• Knowledge of budgeting and financial oversight desirable

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