Operations Manager (Remote)

About this role

SafeStart Global is a nonprofit implementing a chlorine access model in rural Kano State. The Operations Manager will lead finance, procurement, supply chain, people operations and compliance across the US and Nigeria, supporting delivery and growth. The role is remote with full-time hours and reports to the co-founder. It requires setting up processes and managing end-to-end operational activities, with duties spanning finance, procurement, HR, compliance, systems, and executive support. The position is suitable for someone who enjoys building clean systems, finishing tasks, and keeping track of everything across time zones.

What you would do

• Run payments, reimbursements, per diems and field cash management within approved budgets and controls.
• Keep accounting records up to date in Xero, including bank reconciliations, receipts, and month-end close.
• Produce monthly budget-versus-actuals reports and cash forecasts; flag variances early.
• Prepare financial components of donor reports and assist with audits and grant compliance.
• Manage chlorine procurement, deliveries and third-party warehousing in Kano; reconcile stock against distribution data.
• Oversee procurement of equipment, services and consultants with quotes, contracts and records; maintain asset register.
• Manage event procurement, planning and bookings.
• Handle contracts, onboarding and off-boarding for staff and consultants in Nigeria; coordinate payroll inputs and HR policies.
• Support recruitment logistics including role postings, reference checks and offers.
• Track statutory filings and registrations in the US and Nigeria; manage data protection requirements and work with legal advisers.

What they are asking for

• Minimum of 4 years in operations, finance or grants management, preferably with an NGO, social enterprise or donor-funded programme.
• Hands-on bookkeeping experience in Xero (or similar) and strong Excel skills (reconciliations, budgets, forecasts).
• Experience with procurement and inventory/supply management.
• Very organised, precise and able to finish tasks; capable of setting up systems.
• Clear written English and ability to work remotely with limited supervision; reliable internet and power at location.
• Desirable: experience operating in Nigeria with payments, procurement and statutory requirements; experience with US nonprofit finance or donor compliance; experience with Microsoft 365 or SharePoint admin or automation tools.

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