Operations Manager - Manned Guard

About this role

Role oversees guarding and security service delivery in a defined region, managing a team of coordinators, supervisors, contract managers and security operatives. It involves client engagement, risk management, reporting and driving business growth while ensuring compliance with policies and ISO standards.

What you would do

• Oversee delivery of high-quality security services in the region
• Prepare operational reports and analyse data for decisions
• Collaborate with the Fusion Centre to use security tools effectively
• Ensure adherence to SOPs, service standards and ISO requirements
• Review and refine the supervisory framework to improve effectiveness
• Manage activations and deployments of operatives in line with expansion goals

What they are asking for

• Experience in security operations management or similar leadership role
• Proven ability to supervise multidisciplinary teams
• Strong client engagement and incident management skills
• Knowledge of risk assessment and emergency response practices
• Familiarity with security tools and SOPs/ISO standards
• Ability to drive business growth and achieve targets

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