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Operations Manager in a Luxury Event Management Company
About this role
A Lagos-based luxury event management company is hiring an Operations Manager to oversee daily operations, coordinate event logistics, manage resources and ensure high-standard execution of luxury events. The role targets someone with leadership, strong organisational skills and an eye for aesthetics and décor, capable of creating mood boards and client proposals using digital tools. The position reports to the CEO and Business Operations & Performance Manager and is full-time, with a Monday to Saturday schedule in Lagos (Surulere/Lekki). The employer focuses on event planning, coordination, and décor services for weddings, corporate events and other luxury celebrations. The candidate should balance strategic planning with hands-on delivery while maintaining brand standards.
What you would do
- Implement operational procedures, standards and safety protocols
- Manage day-to-day operations and ensure cross-department coordination
- Identify inefficiencies and propose productivity improvements
- Plan and coordinate event logistics including vendor management and staffing
- Monitor budgets, timelines and resource use
- Oversee inventory for décor materials and equipment
- Supervise event setup, execution and breakdown
- Develop mood boards and client presentations for events
- Utilise Canva, PowerPoint and AI tools for client materials
- Coordinate with CEO, Project Manager and vendors to execute concepts with quality
What they are asking for
- Bachelor's degree in Business Administration, Operations Management, Event Management or related field
- Minimum 3–5 years of relevant operations management experience in events, hospitality or creative industries
- Strong eye for luxury décor, aesthetics and colour coordination
- Proficiency with Canva and Microsoft PowerPoint
- Experience with AI design/tools for proposals and presentations (e.g., ChatGPT or similar)
- Excellent communication, interpersonal and negotiation skills
- Ability to work evenings, late hours and Sundays when required
- Strong organisational, leadership and multitasking abilities
- Knowledge of Lagos venues, vendors and regulatory considerations is an advantage
- Ability to work independently and manage multiple priorities under pressure
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