Operations Manager

About this role

Nobzo Verse Limited is looking for an experienced Operations Manager to oversee field and HQ support operations across Ibadan. The role will coordinate business development, relationship management, customer support, data and quality assurance to maintain efficiency, policy compliance and service quality. Ideal candidates should have 5-7 years in operations, including at least 2 years in a supervisory role, and must reside in or be an indigene of Ibadan, Oyo State.

What you would do

• Oversee the execution of field and HQ-support operations across Ibadan.
• Coordinate business development, relationship management, customer support, data and quality assurance activities.
• Ensure operational efficiency, policy compliance and service quality.
• Lead operational planning and allocate resources.
• Monitor performance and drive process improvements.
• Escalate issues and coordinate across functions.

What they are asking for

• Bachelor's degree in Business Administration, Operations Management, Management Sciences or related discipline.
• 5-7 years of relevant operations experience (including field management or business operations).
• At least 2 years in a supervisory or managerial capacity; proven cross-functional team management.
• Strong knowledge of operational planning, process improvement, performance management and resource allocation.
• Must reside in or be an indigene of Ibadan, Oyo State; familiarity with Ibadan geography and business environment.
• Proficiency in Microsoft Office or Google Workspace and operational reporting tools; strong analytical, communication and leadership skills.

Listing details are summarised from the source. Always confirm the role and the employer on the original posting before applying, and never pay to apply for a job.