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Operations Manager
About this role
Provenfield Labs is recruiting on behalf of a client in the fashion technology sector for an Operations Manager position in Lagos. The role focuses on coordinating Business Executives, reviewing vendor applications and product listings, and keeping onboarding workflows organised. You will work with company leadership to provide visibility on progress, outstanding work and operational risks, while ensuring reviews are consistent and timely. The position is based in Nigeria with remote work flexibility and involves managing priorities, giving actionable feedback, and escalating issues as needed. The contract is initially three months with monthly performance reviews and a monthly pay of NGN 120,000."
What you would do
- Supervise Business Executives and coordinate their priorities
- Review vendor applications and supporting documents for completeness and compliance
- Review product listings for accuracy and platform standards
- Approve, decline or request corrections with documented reasons
- Provide specific, actionable feedback to vendors
- Monitor pending applications and listing reviews to avoid delays
- Maintain records and prepare reports on team performance and issues
- Escalate suspicious submissions or policy exceptions to leadership
- Support team training and suggest improvements to processes
- Follow up on issues to ensure timely resolutions
What they are asking for
- Relevant experience in operations, team coordination or onboarding
- Strong attention to detail and ability to apply guidelines consistently
- Clear written communication and sound judgement when reviewing information or giving feedback
- Ability to manage competing priorities and coordinate a remote team
- Comfort with spreadsheets, online dashboards and digital tools
- E-commerce or fashion experience is an advantage
- Available for remote work from anywhere in Nigeria with Lagos preference
- Own a suitable laptop, reliable internet, and suitable environment for remote work
- Ability to stay reachable during agreed working hours
- Confidential handling of business and applicant information
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