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Operations Manager
About this role
An Operations Manager is sought to coordinate and oversee Zinance Limited's day-to-day operations in Lagos. The role involves formulating strategy, improving performance, procuring materials and resources, and ensuring compliance. The successful candidate will mentor staff, enhance customer service quality, and implement best practices across the organisation.
What you would do
- Coordinate and oversee operations to ensure cost-effective processes
- Improve operational management systems, processes and best practices
- Purchase materials, plan inventory and supervise warehouse efficiency
- Ensure legal compliance of the organisation's processes
- Formulate strategic and operational objectives
- Analyse financial data to improve profitability
- Manage budgets and forecasts
- Perform quality controls and monitor production KPIs
- Recruit, train and supervise staff
- Identify ways to enhance customer service quality
What they are asking for
- Knowledge of organizational effectiveness and operations management
- Experience budgeting and forecasting
- Familiarity with business and financial principles
- Excellent communication skills
- Leadership ability
- Outstanding organisational skills
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