Operations Manager

About this role

An Operations Manager is needed to oversee and optimise the company’s day‑to‑day operations across cleaning, upholstery and specialised services in Abuja, ensuring efficiency, service quality and growth.

What you would do

• Develop and implement operational strategies aligned with company goals.
• Oversee daily operations across all service units to ensure efficiency and compliance with SOPs and HSE standards.
• Support sales efforts to drive revenue growth and expand existing client relationships.
• Manage customer experience and maintain strong client retention through feedback systems.
• Monitor performance using KPIs and drive continuous improvement.
• Oversee budgets, procurement and resource allocation to optimise costs and maximise profitability.

What they are asking for

• Bachelor's degree in Business Administration, Finance or related field.
• At least 5 years of experience in a management or operations role.
• Experience in hospitality, cleaning or facility maintenance is preferred.
• Strong background in operations management, financial oversight and process optimisation.
• Proven ability to drive business growth and manage large teams.
• Excellent analytical, leadership, decision-making and communication skills.

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