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Operations Manager
About this role
An Operations Manager is needed to lead and optimise the overall operations for Diamond Shine Cleaning Services, working in Abuja. The role focuses on operational efficiency, service quality, and revenue growth across cleaning, upholstery, and specialised services like drone cleaning, with employment through Venus Finance.
What you would do
- Develop and implement operational strategies aligned with company goals
- Oversee daily operations across all service units ensuring efficiency and compliance
- Support sales to drive revenue and expand client relationships
- Manage customer experience and ensure high service standards and retention
- Monitor performance with KPIs and drive continuous improvement
- Oversee budgets, procurement and resource allocation to maximise profitability and manage costs
What they are asking for
- Bachelor's degree in Business Administration, Finance or related field
- At least 5 years of experience in a management or operations role
- Experience in hospitality, cleaning or facility maintenance is preferred
- Strong background in operations management, financial oversight and process optimisation
- Proven ability to drive business growth and manage large teams
- Excellent analytical, leadership and decision-making skills
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