Operations Intern

About this role

Strivo Labs in Lagos is looking for an Operations Intern to provide administrative and operational support to the Head of Trade-In Business. The role involves coordinating meetings, preparing agendas and minutes, tracking tasks and deadlines, managing records and documents, and supporting Trade-In activities across stores, merchants and online channels. The candidate should be organised, detail-oriented, and able to handle multiple tasks while assisting with day-to-day operational activities. The company specialises in end-to-end digital solutions including design, MVP development, automation and content creation.

What you would do

• Provide administrative and operational support to the Head of Trade-In Business.
• Coordinate meetings, appointments and schedules, and document meeting minutes.
• Track tasks, requests, deadlines and action points for timely follow-up.
• Assist with organising meetings, travel arrangements and other admin activities.
• Maintain records of business correspondence, reports, approvals and documents.
• Support coordination of Trade-In activities across stores, merchants and online channels.
• Liaise with Trade-In Operations Team for updates on evaluations, transactions, sales and requests.
• Maintain trackers for trade-in volumes, device movement, inventory and pending activities.
• Monitor aged inventory and follow up on outstanding items.
• Track device repairs, warranty claims and customer-related escalations.

What they are asking for

• Bachelor’s Degree or HND in Business Administration, Management, Secretarial Studies or related discipline.
• 1–2 years of relevant experience as an Executive/Personal/Administrative Assistant or similar role with scheduling, documentation, reporting and stakeholder coordination.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
• Ability to maintain trackers, prepare reports, coordinate meetings and manage digital documentation.
• Strong organisational and time management skills.
• Excellent communication, attention to detail, accountability, initiative and problem-solving abilities.
• Ability to adapt quickly, manage multiple priorities and work independently.
• Professionalism, discretion and confidentiality.

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