Operations Executive Freight Forwarding

About this role

The role is for an Operations Executive in Freight Forwarding based in Rivers, for a full‑time position. The employer provides human resource solutions and is seeking someone to coordinate import and export shipments by sea, air, and land, ensuring timely delivery, cost control, accurate documents and regulatory compliance. The job involves managing bookings, tracking, documentation, customs clearance, liaising with carriers and clients, and maintaining records and reports. It targets candidates with several years of freight forwarding or logistics experience and knowledge of Nigerian customs procedures. The company emphasises coordination, cost control, compliance, and customer service in its operations.

What you would do

• Coordinate freight bookings, cargo movement, tracking and final delivery
• Process shipping documents and coordinate customs clearance
• Liaise with shipping lines, airlines, customs agents, haulage providers and clients
• Obtain freight quotations and monitor shipment costs
• Arrange cargo collection, transportation, warehousing and delivery
• Provide shipment updates and resolve operational delays
• Maintain accurate shipment records and prepare operational reports
• Ensure compliance with customs, port, safety and security requirements
• Support on-time shipment delivery and cost control within budgets
• Contribute to client satisfaction and complaint resolution

What they are asking for

• BSc/HND in Logistics, Supply Chain Management, Transport Management or a related field
• 4–6 years of relevant freight forwarding or logistics experience
• Knowledge of Nigerian customs procedures, shipping documentation and port operations
• Proficiency in Microsoft Office; professional certification is an advantage

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