Operations and Admin Manager

About this role

The role is for an Operations and Admin Manager in a growing bakery and dessert business based in Lagos. The person will oversee daily operations, coordinate staff, manage production and order fulfilment, and handle administrative and inventory tasks. The job requires supervising bakers, decorators, and other staff, ensuring on-time order completion, and maintaining records and SOP compliance. It is a full-time position with performance-based incentives tied to KPIs, including sales targets. Salary is stated as N250,000 to N300,000 per month.

What you would do

• Oversee daily business operations and coordinate staff deployment.
• Supervise bakers, decorators, and other operational staff.
• Plan and monitor daily production schedules and order fulfilment.
• Ensure customer orders are completed accurately and on time.
• Monitor staff attendance, productivity, and SOP compliance.
• Coordinate teamwork across production, packaging, and dispatch.
• Coordinate inventory, purchasing, and operational supplies.
• Maintain accurate operational records and reports.
• Address routine operational and staff issues promptly.
• Identify inefficiencies and implement practical solutions.

What they are asking for

• 3–5 years' experience in operations, administration, hospitality, food production, retail, or a related field.
• Experience supervising or managing staff.
• Strong organisational, multitasking, and problem-solving skills.
• Excellent communication and coordination abilities.
• Proactive, accountable, and able to work independently.
• Good computer and spreadsheet skills.
• Experience in bakery, food, hospitality, or events is an advantage.

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