Operations and Admin Manager

About this role

A Lagos-based bakery and dessert business is hiring an Operations and Admin Manager to oversee daily operations, manage staff, and ensure efficient production, order fulfilment, and administrative processes. The role involves supervising production teams, planning production schedules, and ensuring orders are completed on time. It also covers inventory control, purchasing, record keeping, and addressing routine operational issues. The position reports to management and includes performance-based incentives tied to measurable KPIs. Salary is ₦250,000 to ₦300,000 per month with additional incentives.

What you would do

• Oversee daily operations and coordinate staff deployment.
• Supervise bakers, decorators, and other operational staff.
• Plan and monitor daily production schedules and order fulfilment.
• Ensure customer orders are completed accurately and on time.
• Monitor staff attendance, productivity, and SOP compliance.
• Coordinate teamwork across production, packaging and dispatch.
• Coordinate inventory, purchasing and operational supplies.
• Maintain accurate operational records and reports.
• Address routine operational and staff issues promptly.
• Report key operational issues and performance updates to management.

What they are asking for

• 3 - 5 years' experience in operations, administration, hospitality, food production, retail, or related field.
• Experience supervising or managing staff.
• Strong organisational, multitasking, and problem-solving skills.
• Excellent communication and coordination abilities.
• Proactive, accountable, and able to work independently.
• Good computer and spreadsheet skills.
• Experience in bakery, food, hospitality, or events is an advantage.

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