Operations Agent - Los Hub

About this role

The role is for an Operations Agent at the Los Hub in Lagos, within DHL Global Forwarding Nigeria. It requires handling shipments, documentation, and adherence to security, safety, and process standards to support timely delivery and customs processing.

What you would do

• Comply with security, health and safety standards and environmental guidelines.
• Report damaged, unidentified or missing shipments to the network via email.
• Transmit pre-alerts and WPX information to destinations to speed up processing and customs clearance.
• Recover and confirm recovery of pre-alerted materials on commercial flights.
• Load materials onto ULDs correctly and ensure proper netting according to aviation standards.
• Allocate shipments to correct destination bags and ensure proper tagging to avoid mis-routing.

What they are asking for

• HND or equivalent qualification.
• Knowledge of DHL network operations and ability to drive.

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