Operations Agent - Los Hub

About this role

The role is for an Operations Agent at DHL in Lagos, responsible for processing shipments and ensuring accurate data and timely scans in line with DHL standards. It targets individuals with knowledge of DHL networks and driving ability, holding an HND or equivalent.

What you would do

• Process shipments and related documentation according to SOPs
• Recover and scan shipments from other stations in a timely, courteous manner
• Ensure accurate return of network checkpoints and proper tagging to prevent misrouting
• Transmit complete WPX pre-alerts to transit or final destinations to speed up processing
• Transfer shipments needing special handling to appropriate sections to speed transit
• Prepare incident reports for damaged, unidentified or missing shipments and forward to network

What they are asking for

• Knowledge of DHL network environment and driving ability
• HND or equivalent qualification

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