Operations & Administrative Personnel

About this role

The role is for an Operations and Administrative Personnel at DeeCla Services Limited in Lagos. It involves supporting daily operations through client communications, coordinating administrative tasks, maintaining records, and assisting with basic financial and operational documentation. The candidate should be organised, detail-oriented, professional, and proficient with office software and digital tools to ensure efficient operations and good client service. The employer provides services in human capital, training, process improvement and procurement to various clients. The position targets individuals capable of handling office duties and client-facing tasks.

What you would do

• Respond to client enquiries and manage correspondence, following up on requests.
• Monitor customer orders and assist with quotations, invoices, receipts and delivery notes in Sage.
• Welcome visitors and coordinate appointments to support daily office activities.
• Coordinate with external service providers and vendors for timely fulfilment of requests, orders and deliveries.
• Record petty cash transactions and expenses, assist with monthly reconciliations, and maintain supporting documentation.
• Maintain financial and statutory tax records (PAYE, FIRS) for management review and compliance.
• Assist in preparing reports, proposals, presentations and other business documents.
• Maintain inventory records and conduct periodic stock checks; report discrepancies.
• Organise administrative, financial and inventory documents for management review and year-end audit preparation.
• Prepare routine administrative and operational reports and track outstanding client requests and tasks.

What they are asking for

• Degree or HND in Business Administration, Management, Accounting or related discipline.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Word, Excel and PowerPoint.
• Good organisational skills, attention to detail and time management abilities.
• Familiarity with Sage, Google Workspace or similar tools is an advantage.
• Ability to work independently and collaboratively.
• Candidates residing in or around Lekki are strongly encouraged to apply.

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