Operational Resilience & System Control Analyst

About this role

The role focuses on strengthening ARM Group's operational resilience and risk management. It involves identifying and mitigating operational risks across processes, systems and third parties, supporting business continuity and disaster recovery planning, and monitoring risk indicators. The position also reviews IT general and application controls, prepares risk reports for management and governance bodies, and drives ongoing improvements in operational risk management and resilience. It is suitable for someone with substantial experience in operational risk, BCM, OCR, and IT control environments within financial services. ARM Life Life Assurance operates under ARM, a diversified Nigerian financial services group focusing on asset management and related services.

What you would do

• Maintain and analyse the operational resilience database with incidents, near misses and losses.
• Monitor KRIs and track management actions to closure.
• Analyse operational risk across processes and recommend preventive actions.
• Support development and review of the BCM framework, plans, tests and BIAs.
• Coordinate periodic business continuity and disaster recovery tests with Technology and Information Security.
• Conduct risk and control self-assessments across units and document outcomes.
• Assess dependencies and recovery arrangements for critical systems with IT/InfoSec.
• Support fraud prevention controls and investigations where required.
• Perform operational risk assessments for new projects, processes, systems or vendors.
• Prepare and present risk and resilience reports to management and governance bodies.

What they are asking for

• Strong understanding of operational risk management principles and methodologies (RCSAs, losses, KRIs, control assessments).
• Knowledge of BCM, BIA, DR and operational resilience concepts.
• Exposure to fraud risk management and related controls.
• Analytical skills to identify control weaknesses and propose remediation.
• Ability to perform root cause analysis and translate findings into actions.
• Familiarity with internal controls and governance in financial services.
• Data analysis and reporting skills to produce risk dashboards and reports.
• Stakeholder management and ability to challenge business units on risk matters.
• Attention to detail with the ability to handle multiple risk activities and deadlines.
• Willingness to participate in system implementations and control design reviews.

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