Office Administrator

About this role

HJMH Innovations is a printing and production company offering digital and large-format printing, corporate stationery, signage, branded merchandise, promotional materials and other customised print solutions. They are looking for a full-time Office Administrator in Abuja. The role involves front desk and customer service, sales support, basic bookkeeping, social media management, inventory and office maintenance, and supporting production workflow. The position is suitable for candidates with an OND/HND/BSc and some knowledge of printing services, who can handle multiple tasks and communicate effectively.

What you would do

• Handle customer complaints professionally and welcome enquiries at the front desk.
• Coordinate job orders between customers and production staff.
• Manage calls, WhatsApp messages, emails and walk-in inquiries.
• Maintain customer database and track job history.
• Track pending, ongoing and completed jobs.
• Issue receipts, invoices and job tickets; record daily sales.
• Assist with petty cash and basic bookkeeping.
• Manage company social media accounts and track engagement.
• Respond to online inquiries and convert leads; create and post content of completed jobs.
• Monitor and label inventory, prepare reports, notify when replenishment is needed.

What they are asking for

• OND/HND/BSc in any field.
• Basic knowledge of printing services.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office and social media platforms.
• Good organisational and multitasking abilities.

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