About this role
The role is a full-time Night Manager position in Aba, Abia, within the hospitality sector. The Night Manager acts as the senior on-duty manager during night hours, overseeing operations, guest service, security, finances, and coordination of departments working at night. They handle guest complaints, supervise front office activities, monitor safety, and ensure proper night audit procedures and shift reporting. The employer, Domeo Resources International, provides HR and management consultancy services and operates in hospitality management. The candidate should be professional, dependable, calm under pressure, and able to make sound decisions independently.
What you would do
- Oversee hotel operations during the night shift.
- Supervise front office, security, housekeeping, food and beverage, maintenance and other night-time departments.
- Ensure compliance with hotel policies and service standards.
- Conduct routine inspections of facilities and public areas.
- Maintain essential night-time services and address issues promptly.
- Prepare detailed handover for the morning team.
- Supervise front desk activities including check-ins, check-outs, and reservations.
- Handle guest complaints and guest enquiries with timely service.
- Oversee night audit procedures and reconcile revenue and transactions.
- Maintain cash handling controls and report financial irregularities.
What they are asking for
- Professional, dependable and calm under pressure.
- Ability to make sound independent decisions.
Listing details are summarised from the source. Always confirm the role and the employer on the original posting before applying, and never pay to apply for a job.