About this role
The Night Manager oversees hotel operations during the night shift, ensuring safety, guest satisfaction and smooth running of all departments in a luxury setting. It is suitable for someone with experience in front office or hotel operations and who can manage Night Audit duties and senior on-duty responsibilities.
What you would do
- Oversee nightly hotel operations across departments to ensure standards are met.
- Act as the senior manager on duty during the night and make decisions within delegated authority.
- Supervise Front Office, Housekeeping, Security, Engineering, and Food & Beverage during the night shift.
- Oversee the night audit process, revenue reconciliation, and financial postings for the day.
- Prepare nightly operational reports and handover documentation for the morning team.
- Monitor guest arrivals, departures, and guest service issues, ensuring privacy and service quality.
What they are asking for
- Bachelor's degree or HND in Hospitality Management, Business Administration or related field
- Minimum of 4 years in front office or hotel operations with at least 1–2 years in a supervisory or night audit role
- Experience in a luxury or upscale hotel environment preferred
- Working knowledge of hotel PMS and night audit procedures
- Relevant hospitality certification is an advantage
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