Night Auditor

About this role

Bolton White Group seeks a Night Auditor for its Abuja location. The role involves supervising night operations at the front desk, coordinating with housekeeping, security and maintenance, and handling late check-ins, early check-outs and guest requests. It includes guest relations, safety monitoring, and responding to complaints during night hours. Key duties also cover end-of-day financial reconciliation, posting accuracy, and preparing daily revenue and occupancy reports, along with shift reporting and handover to morning management. The employer is a hospitality group focused on providing a home away from home experience and operating across multiple brands in Nigeria.

What you would do

• Oversee front desk and hotel operations during night shifts
• Coordinate with housekeeping, security and maintenance teams
• Manage late check-ins, early check-outs and guest requests
• Maintain high level of guest service during night hours and address complaints
• Monitor guest safety and security during overnight stays
• Perform end-of-day financial reconciliation and reporting
• Balance room charges, taxes and other postings
• Prepare daily revenue and occupancy reports
• Ensure accuracy of cash, credit card and folio balances
• Prepare shift reports and ensure smooth handover to day team

What they are asking for

• Experience in hotel or hospitality operations preferred
• Strong customer service and problem-solving skills
• Ability to coordinate with multiple departments during night shifts
• Familiarity with financial reconciliation and reporting processes
• Good communication skills for handover and reporting
• Knowledge of safety and security procedures in a hotel environment
• Ability to work night shifts and manage on-site operations during off-hours

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