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Network Operations Centre Engineer
About this role
The role is for a Network Operations Centre Engineer in Lagos, within Seven Up Bottling Company. The job focuses on monitoring and resolving issues affecting servers, applications, and the network infrastructure to minimise downtime. The NOC Engineer tracks network and system performance, detects incidents, and supports uptime and reliable connectivity across multiple locations. The company operates as a large beverage manufacturer with several automated bottling plants in Nigeria. It emphasises collaboration with IT security, infrastructure, and service desk teams and maintaining up-to-date network documentation.
What you would do
- Design, deploy and manage enterprise network infrastructure including LAN, WAN, WLAN, firewalls, routers, switches and access point controllers.
- Monitor network health, identify, troubleshoot and resolve incidents to minimise downtime and service disruption.
- Manage IP addressing, VLANs, routing, bandwidth utilisation, and network segmentation and optimisation.
- Support infrastructure expansion, new site deployments, upgrades and integration of network services and technologies.
- Configure and maintain network security controls including firewall policies, VPNs, access control, intrusion prevention and perimeter security.
- Ensure high availability and secure connectivity across locations and critical applications.
- Collaborate with IT security, infrastructure and service desk teams while following IT policies and business continuity requirements.
- Maintain comprehensive network documentation, topology diagrams, configurations and change records.
What they are asking for
- Bachelor's degree in Computer Science, Information Technology or related field.
- Experience in incident detection, escalation, troubleshooting and resolution in a 24/7 operations environment.
- Knowledge of ITIL processes and service management frameworks is an advantage.
- Professional certifications such as CCNA (required); CCNP or equivalent certifications are an added advantage.
- Strong experience in monitoring and managing network, server and application performance using NOC/SNOC tools.
- Good understanding of end-to-end infrastructure including servers, applications, databases, firewalls and network components.
- 3–5 years of hands-on experience in NOC or SNOC within an enterprise IT environment.
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