Network Operation Centre Engineer

About this role

A Network Operations Centre (NOC) Engineer is responsible for monitoring network and system performance, detecting incidents, and reducing downtime. The role involves proactive monitoring, responding to issues affecting servers, applications, and network infrastructure, and resolving incidents to minimise service disruption. The position supports growth of the network, site deployments, and integration of technologies across business locations. Collaboration with IT security, infrastructure, and service desk teams, while ensuring compliance with IT policies and business continuity requirements, is required. The employer is Seven Up Bottling Company, located in Lagos, with a focus on enterprise network availability and secure connectivity.

What you would do

• Design, deploy and manage enterprise network infrastructure including LAN, WAN, WLAN, firewalls, routers, switches and access point controllers.
• Ensure high availability and performance optimization of connectivity across locations and critical applications.
• Monitor network health and proactively identify, troubleshoot and resolve incidents to minimise downtime.
• Configure and maintain network security controls including firewall policies, VPNs, access control, intrusion prevention and perimeter security.
• Manage IP addressing, VLANs, routing protocols, bandwidth utilisation and network segmentation.
• Support infrastructure expansion, new site deployments, upgrades and integration of network services.
• Maintain up-to-date network documentation including topology diagrams, configurations and change records.
• Collaborate with IT security, infrastructure and service desk teams.
• Ensure compliance with IT policies, standards and business continuity requirements.
• Participate in continuous improvement of network operations processes and tools.

What they are asking for

• Bachelor's degree in Computer Science, Information Technology or a related field.
• CCNA certification is required; CCNP or equivalent certifications are an advantage.
• 3 to 5 years of hands-on experience in Network Operations Centre or Service Operations within an enterprise IT environment.
• Strong experience in monitoring and managing network, server and application performance using NOC/SNOC tools.
• Good understanding of end-to-end infrastructure including servers, applications, databases, firewalls and network components.
• Experience in incident detection, escalation, troubleshooting and resolution in a 24/7 operations environment.
• Knowledge of ITIL processes and service management frameworks is an advantage.

Listing details are summarised from the source. Always confirm the role and the employer on the original posting before applying, and never pay to apply for a job.