All jobs
MTN Nigeria Fresh Job Recruitment
About this role
Analyst – CVM Operations based in Ikoyi, Lagos. The role supports outbound and inbound campaign activities aimed at reducing churn and increasing customer spend, including monitoring campaign performance, deployment and evaluation, and testing. It is suitable for candidates with 3–7 years of relevant experience in campaign management or related fields.
What you would do
- Monitor and track campaign performance across the campaign lifecycle
- Support inbound and outbound campaign management platforms for deployment and evaluation
- Assist in user acceptance testing for new BTL offers
- Develop and execute Below The Line campaigns to generate incremental revenue and reduce churn
- Write, edit and proofread campaign scripts to ensure effective marketing communication
- Analyse outbound and inbound campaign results and propose recommendations based on performance
What they are asking for
- First degree in a related discipline
- Fluent in English
- 3–7 years’ experience in campaign management, customer service or BTL communications in a medium-sized organisation
- Experience with databases in the telecommunications industry
- Expertise in experimental test design
- Demonstrable reporting and analytical skills with good understanding of customer data analysis
Listing details are summarised from the source. Always confirm the role and the employer on the original posting before applying, and never pay to apply for a job.