MSC Internal Communications & Content Management Officer

About this role

Role: Internal Communications and Content Management Officer for First Bank of Nigeria Limited in Nigeria. The role focuses on strategic internal communications to raise staff awareness of the bank’s strategy and initiatives, and on content management and campaigns across the organisation while ensuring compliance with brand, legal and regulatory requirements.

What you would do

• Ensure at least 75% staff awareness of the bank’s strategy, products, services and initiatives.
• Translate complex strategies into clear communications for diverse staff.
• Gatekeep internal communications by verifying content for accuracy and compliance with brand, legal and regulatory requirements.
• Disseminate strategy across the group with clear messaging tailored to different staff to avoid dilution.
• Design content strategy, plan campaigns and schedule deployment to facilitate engagement.
• Support Information Security Management Systems and Business Continuity Management activities to ensure compliance.

What they are asking for

• First degree in social sciences or related discipline.
• At least 5 years of relevant experience, including knowledge of quantitative and qualitative market research, record keeping and customer relationship management.
• Proficiency in Microsoft Word, PowerPoint and Excel.

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