Mortgage Processor

About this role

RenoFi is a fintech lender focused on renovation and other mortgage products. The Mortgage Processor will manage a pipeline of loan files from submission to closing, coordinating with loan officers, underwriters and contractors to ensure accuracy, speed and complete documentation. The role supports homeowners by moving renovation loans through the process and maintaining clear, proactive communication with borrowers and stakeholders. This position is part of a small, collaborative operations team in a growing company creating a specialised renovation lending platform. The employer offers products including Agency, Government, Non-QM, Renovations, Construction to Perm, Land Loans and HELOCs, and emphasises training, career development and operational excellence.

What you would do

• Review new loan submissions for completeness and accuracy
• Communicate with borrowers, loan officers, investors and contractors to obtain missing items and resolve conditions
• Prepare files for underwriting by verifying income, assets, liabilities, credit and property documentation
• Manage active loan pipeline and track milestones to meet or exceed timelines
• Identify potential issues early and collaborate to prevent delays
• Maintain notes and updates in the loan origination system for visibility
• Deliver a positive experience for homeowners and loan officers
• Support system and workflow improvements by providing feedback on borrower experience

What they are asking for

• Detail-oriented and organized professional
• Proactive communicator who stays ahead of deadlines
• Problem-solver who seeks solutions
• Multitasker in a fast-paced, high-accountability environment
• Team player with collaboration across sales, underwriting and operations
• Learner motivated to grow with a future-focused mortgage lender

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