Merchant Sales Associate (Remote)

About this role

A full-time role for someone who research prospects, conducts personalised sales outreach, demonstrates the Tajami platform and supports onboarding for Nigerian online sellers. The position targets building and maintaining a database of Nigerian merchants and guiding them to become active Tajami users. The employer provides a sales intelligence platform that helps businesses manage customer enquiries and close orders via social media and messaging channels. The job is remote and based in Lagos, reporting to a Tajami supervisor.

What you would do

• Research and update merchant database daily, track sales stage and next actions
• Identify active merchants across Instagram, WhatsApp, TikTok and Facebook in specified sectors
• Conduct personalised outreach via approved channels and deliver product demonstrations
• Explain product features, pricing and terms clearly and handle objections
• Follow up after onboarding to resolve issues and support adoption
• Request referrals and obtain permission to share feedback or results for case studies
• Coordinate onboarding activities including account connection and catalogue setup
• Escalate technical or commercial questions requiring approval
• Maintain records, follow reporting procedures and attend weekly meetings
• Submit weekly reports on outreach, activations and support needs

What they are asking for

• Experience in sales, customer service, merchant acquisition or database research is an advantage
• Fresh graduates with relevant internship or practical experience are welcome
• Clear written and spoken communication with professional messaging
• Ability to work independently in a remote team and meet targets
• Understanding of Nigerian social commerce and direct-message sales workflows
• Strong research skills and attention to detail
• Proficiency with spreadsheets or CRM systems
• Reliable online access with computer, phone and internet connection

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